Privacy Policy

Last updated: May 17, 2025

This Privacy Policy explains how SmartWay ("Company", "we", "our", or "us") collects, uses, and shares information about you when you use our mobile application Freechat ("Service" or "App").

1. Information We Collect

We collect the following categories of personal data:

• Personal Identifiers: Name, email address, phone number
• Device Information: IP address, device ID, OS, browser type
• Location Data: If you permit location access
• Usage Data: Interaction logs, session duration, crashes

2. Use of Information

We use personal data for:

• Providing and maintaining the App
• Analyzing usage with third-party analytics (e.g., Google Analytics for Firebase)
• Sending transactional or marketing communications
• Improving security and user experience

3. Analytics and Tracking Technologies

We use analytics tools such as Google Analytics to monitor and analyze usage. These tools may collect information sent by your device, including cookies or similar technologies.

To opt out of Google Analytics: Visit https://tools.google.com/dlpage/gaoptout.

4. Your Privacy Rights

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

• The right to know what personal data we collect
• The right to request deletion of your personal data
• The right to opt out of the sale or sharing of personal data
• The right to correct inaccurate personal information
• The right to limit use of sensitive personal data

You can exercise these rights by contacting us at smartway@gmail.com. We do not sell your personal data.

General Data Protection Regulation (GDPR)

If you are a resident of the EEA or UK, you have the following rights under GDPR:

• The right to access, correct, or delete your data
• The right to data portability
• The right to restrict or object to processing
• The right to lodge a complaint with your supervisory authority

We process your data on the basis of your consent, to fulfill contracts, comply with legal obligations, or legitimate interests.

CalOPPA Compliance

In accordance with CalOPPA:

• We clearly post our Privacy Policy with a link from our App
• Users will be notified of policy changes via updates to this page
• We honor “Do Not Track” browser settings where applicable

5. Data Retention

We retain your data only as long as necessary to fulfill purposes described in this Policy or as required by law.

6. Data Sharing and Transfers

We may share your data with service providers, business partners, or as part of a business transfer. Data may be stored outside your country, with appropriate safeguards.

7. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect data from children without parental consent.

8. Security

We use commercially reasonable measures to protect your data. However, no method of electronic transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

10. Modération et Signalement

Freechat intègre des mécanismes de signalement et de modération pour assurer la sécurité de ses utilisateurs :

• Les utilisateurs peuvent signaler un contenu ou un comportement inapproprié via une fonctionnalité dédiée dans l’application.
• Chaque signalement est traité manuellement par notre équipe de modération.
• Des mesures peuvent inclure l’avertissement, la suppression de contenu ou la suspension de compte, selon la gravité.
• Les utilisateurs peuvent également bloquer d’autres utilisateurs afin de ne plus recevoir de messages non désirés.

11. Contact Us

If you have any questions or requests related to this Privacy Policy, contact us at:

Email: smartway@gmail.com