Privacy Policy

Last updated: May 17, 2025

This Privacy Policy explains how SmartWay ("Company", "we", "our", or "us") collects, uses, and shares information about you when you use our mobile application VideoCallApp ("Service" or "App").

1. Information We Collect

We collect the following categories of personal data:

• Personal Identifiers: Name, email address, phone number
• Device Information: IP address, device ID, OS, browser type
• Camera & Microphone Access: Required for video and audio calls with your permission
• Usage Data: Call duration, app interactions, crashes, session activity

2. Use of Information

We use personal data for:

• Providing and maintaining the App
• Enabling secure voice and video calling features
• Analyzing usage with third-party analytics (e.g., Google Analytics for Firebase)
• Improving security and user experience

3. Analytics and Tracking Technologies

We use analytics tools such as Google Analytics to monitor and analyze usage. These tools may collect information sent by your device, including cookies or similar technologies.

To opt out of Google Analytics: Visit https://tools.google.com/dlpage/gaoptout.

4. Your Privacy Rights

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

• The right to know what personal data we collect
• The right to request deletion of your personal data
• The right to opt out of the sale or sharing of personal data
• The right to correct inaccurate personal information

You can exercise these rights by contacting us at smartway@gmail.com. We do not sell your personal data.

General Data Protection Regulation (GDPR)

If you are a resident of the EEA or UK, you have rights to access, correct, delete, or restrict your data, and to lodge a complaint with your local authority.

5. Data Retention

We retain your data only as long as necessary to fulfill purposes described in this Policy or as required by law.

6. Data Sharing and Transfers

We may share your data with trusted service providers required to operate calling infrastructure, analytics, hosting, and security services.

7. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal data from children without parental consent.

8. Security

We use commercially reasonable safeguards to protect your data. However, no internet transmission method is completely secure.

9. Video Call Privacy

• Camera and microphone are only used when you grant permission.
• Calls are initiated only between authenticated users of the platform.
• Users are responsible for respectful and lawful use of video communication features.

10. Moderation and Reporting

VideoCallApp includes tools to help protect users:

• Users can report abusive accounts, messages, or calls.
• Reports are reviewed manually by our moderation team.
• Actions may include warnings, suspensions, or permanent bans.
• Users may block unwanted contacts.

11. Contact Us

If you have questions regarding this Privacy Policy, contact us at:

Email: smartway@gmail.com